3 Comments
User's avatar
Eric's avatar

The 54% vendor consolidation figure is the number that should be on every procurement team's radar, not just IT. Consolidation without real spend visibility tends to just shuffle the same waste into fewer contracts, you reduce vendor count, but the underlying utilization problem stays intact.

This is exactly why 21% of CIOs are now targeting Finance Ops software for replacement. The pressure is on to bridge the gap between IT deployment and financial oversight.

Visibility platforms like Najar are becoming essential in this cycle because they provide the real-time utilization data and centralized intake layers needed to identify hidden cost leaks and duplicate licenses. True consolidation requires bringing actual usage data to the negotiation table, rather than consolidating by gut feel.

Dhruv Jain's avatar

The CRM replacement number makes sense. The ones being replaced aren't Salesforce — they're the mid-market tools that never got good enough to justify the price.

Byblos Digital's avatar

customer service, finance ops, and project management topping the replacement list while general productivity sits at 2% is the most useful chart in saas right now.