Scaling SaaS -- from SaaStr

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"“The challenge with some of these high-growth companies like Brex is that net new user acquisition sort of obfuscates the problems of customers churning"
The current public market environment might look like a great SaaS crash for many people. In reality, it’s not a crash. It’s a leveling out from a period of explosive growth. As things appear to slow, how do we get back to the fundamentals, find the things that are great about…
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"A different way to ask this question is — who will most have my back? If you aren’t sure, take your time and slow it down. Spend more time together."
"Most importantly, if demand gen isn’t in their top 2 things to upgrade, if they don’t tell you that off the bat — you don’t have a demand gen focused VP of Marketing"

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"Their method is Extreme Product Design (EPD), a modification of the Extreme Programming approach popularized by Kent Beck"
"Find a way to fund it — especially if you want NRR of 100%+"
Almost everyone goes at least a little bit upmarket over time
"Look for the builders. These are people willing to take challenges head-on and solve problems; people ready to show up and do what it takes to make the…
"By 2013, it was profitable and never looked back. Today, it’s insanely profitable."
"If writing a better email could get to a two percent conversion from one percent, it opened the opportunity to do twice as many demos."
The other day I was meeting with a great CEO who had raised a modest seed round. Enough to invest, but not enough to go crazy with. He’d found several…
In SaaS, the #1 most common misfire, with a bullet, is the VP/head of sales. In fact, there’s a VC saying that I used to really hate. It goes something…
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Scaling SaaS -- from SaaStr

SaaStr. The top insights, lessons and learnings on how to scale faster in SaaS.
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